We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you wont be bored as long as you are prepared for a challenge and want to build something great.
Reporting to the Sales and Account Manager Team Lead.
Your responsibilities will include:
- Identify key accounts within seller base.
- Establish and maintain ongoing communication with these key accounts.
- Strive to understand the business objectives, challenges, and needs of each key account.
- Serve as the primary point of contact, facilitating communication and collaboration.
- Analyze each key account to identify opportunities for business expansion and GMV increase.
- Develop specific strategies for account growth, including cross-selling and upselling tactics.
- Craft and present proposals to sellers outlining your growth strategies and expected benefits.
- Maintain high-quality service to ensure Seller satisfaction.
- Address any inquiries from the key accounts, resolving issues in a timely manner.
- Manage Seller expectations by communicating plans, progress, and outcomes.
- Anticipate Seller needs proactively, and propose solutions to enhance their experience.
- Regularly research industry trends, market dynamics, and competitors' activities.
- Use this market knowledge to identify new business opportunities.
- Foster effective collaboration with cross-functional teams in the organization.
- Work with internal stakeholders to address the needs of key accounts promptly and efficiently.
- Monitor key performance metrics for each account, such as sales, selection promotion, and In Stock levels.
- Analyze these metrics to assess the health of each account and identify trends.
- Propose actionable recommendations based on findings.
- Ability to develop senior level relationships quickly and effectively
- Commercially-minded, strong negotiator, excellent team player and comfortable with change
- Solutions-oriented, can-do attitude; self-motivated
- Ability to manage multiple opportunities simultaneously
- Excellent communication and presentation skills
- Strong prioritization and time management skills
- Bachelor's Degree in Business Administration or similar
- If the degree/diploma qualification requirement isnt met, at least 6 years solution sales experience, preferably in the retail and/ software solutions industry OR
- 3 - 5 years solution sales experience, preferably in the retail and/ software solutions industry
- Experience presenting to senior managers & C-suite
- Competence in Excel
- Proven track record of delivering results
- Experience in an e-commerce environment is a plus
- takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, it's all in the execution after all.
- We love what we do and what we are creating.
- is respectful but forthright
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
- is passionate about the potential of e-commerce and delivering a world-class customer experience
- is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
- is business SMART. Able to think about problems from a business perspective using technical and product input;
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- will be at the cutting edge of developing new concepts for takealot.com
- thinks like an owner of the business
- is SMART, has INTEGRITY and is HARD WORKING
Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference
