Sales Consultant - External

Sales Consultants Responsibilities:

Integrate and align sales plans for assigned customers

Prepare action plans for effective search of sales leads and prospects within assigned sales regions

Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region

Perform B2B sales activities

Strive to meet and exceed sales goals as assigned by the Division Head of Industrial Automation

Schedule regular, in-person customer meetings (set targets to be met),

Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly/weekly visits

Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle

Collect and maintain information on the accounts, organization, budget, and preferences of current and potential customers; Be well versed in the customers problems and goals

Manage and interpret customer requirements speaking with clients to understand, anticipate, and meet their needs.

Maintain high customer satisfaction ratings that meet company standards

Support customers with technical advice

Create and maintain account plans for assigned customers and value opportunities

Communicate sales or service opportunities and customer concerns or suggestions

Identify, investigate, track and resolve customer concerns or complaints, identify trends, implement solutions, and recommend a course of action on how to alleviate these in the future

Coordinate sales team to provide exemplary service to customers and work closely with other company departments to prevent and resolve issues in project designs, stores, or logistics

Research sources for developing prospective customers for information to determine their potential

Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively

Maintain records of customer communications and contact information as required through the relevant internal platforms (e.g. HubSpot; NetSuite)

Prepare Quotes

Attend and participate in trade shows, conferences, and other marketing events

Maintain awareness of pertinent client information, payment performance; communicate and client information that may affect company decisions to appropriate departments as needed

Communicate market requirements and market data with sales teams and managers

In our environment, an excellent sales advisor is energetic and outgoing with excellent interpersonal skills. Our ideal candidates are able to acquire a thorough knowledge of the company's products and pass that knowledge to customers with great enthusiasm and confidence.

The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.

Role requirements are:

Essential:

At Minimum a Matric/NQF4 equivalent

Engineering Qualification is highly advantageous

Proven track record of 3-5 yrs as an External Sales Consultant in the relevant sector

Effective verbal and written communication skills Own vehicle and valid driver's licence

Preferred:

Engineering technical background an advantage