Duties & Responsibilities
- Sourcing and establishing new clients.
- Maintaining business relationships.
- Maintain a strong customer service attitude.
- Assist and resolving queries in the operations and accounts department as and when required.
- Developing and presenting proposals for potential and existing clients.
- Providing training and assist customers with the Company track and online website.
- Achieving monthly budgets. Both Existing and New business budget
- Completing daily CRM report.
- Ensure all clients are visited within 40 days.
- Growing existing business and cross selling with existing clients.
- Assisting the debtors department with collection of outstanding monies as and when required.
- Printing of waybills and labels, if required.
- Innovating new business opportunities.
- General contribution towards sales team.
- Assistance in the customer service department as and when required.
- Dealing with all relevant warehouse queries in a friendly and courteous manner.
- Ensure that timeous quotes are given to all customers and that they are accurate and up to date.
Skills & Experience:
- 4 - 5 years sales & marketing experience in road freight / logistics industry
- Knowledge of Company standards and procedures, processes and systems.
- Communication skills and telephone etiquette
- Technical Competence
- Creative thinking
- Detail-oriented
- Customer Service Driven
- Computer Skills
- Organised, Fast Thinker
- Problem Solver
- Hard working, Reliable and Integrity
Outstanding Commission Structure