- Matric (Grade 12)
- Relevant diploma or degree
- Outbound sales call center experience (Required)
- SME experience or retail experience (Advantageous)
- Invest deeply in understanding the SME market, different industries, and what challenges they typically face, what they typically take funding for, and why.
- Understanding the Companies product offerings, how we can customise our solutions, and how we can fill gaps in funding requirements.
- Researching each lead provided, adding research onto the CRM system, and using research to build rapport with prospects.
- Using research, knowledge, and rapport, to uncover client funding requirements and match the Company to that requirement.
- Work diligently through lead pipelines on CRM systems, taking care to contact each lead with the appropriate number of times (avoiding spamming).
- Managing CRM system health, updating incorrect contact numbers, industry data, etc, and closing leads off in the correct category for correct future re-engagement.
- Maintain 80 calls per day in a high-volume sales environment.
- Pre-scrub clients to ensure they pass the Company qualifying criteria.
- Pre-approve clients for facility sizes to ensure they are truly interested in the product.
- Collaborate with Senior funding specialists on weekly rotation to gain knowledge and support their strategy for that week.
