Like many popular marketplaces, were asset light i.e., we dont own any vehicles or employ any drivers. We work with our transport partners and use technology to disrupt the entire delivery and moving process and to optimise the most efficient journeys.
Sustainability is a core part of AnyVans mission and reducing environmental impact has always been at the heart of our business. Were proud to say weve achieved carbon-neutral status on all our transport moves, and we wont stop here! So if you want to move your career forward we'd love to hear from you!
AnyVan has exciting growth plans and each team is instrumental in helping us to achieve our goals. Were looking to significantly expand our presence in the French market over the next year, we have the ambition - were just looking for the right individual to help drive our success in this market.
What youll be doing:
- Helping our customers move home/items as cost effectively and environmentally friendly as possible in France
- Manage a pipeline of warm leads, pro-actively contacting our customers via phone and email to understand their needs and find the most effective solution to identify, qualify and complete the sale
- Managing short sales cycles with varying order sizes, building trust based relationships - keeping customer satisfaction front of mind at all times
- Managing quotes and liaising with our transport providers to negotiate the best prices for our customers
- Working to agreed targets that focus on both numbers (revenue generation) and ethics (selling in the right way)
- Having fun and contributing to a positive team vibe. This is a busy role and we know its important to create those moments to lighten the mood and have a laugh - the whole team plays their part in supporting each other
- Native French speaker or high fluency
- Ready to work in a fast paced, fun sales environment
- Comfortable spending most of your day speaking on the phone
- Comfortable working to and achieving targets
- Strong emotional intelligence
- Self-motivated, resilient and not phased by change
- Easily adopts change and demonstrates agility and flexibility when direction or priorities shift
- One team mind-set and the ability to develop, high quality, trust-based working relationships and guide customers and transport providers through processes to achieve the best results for the business
- All our contact centre roles are fully based on site so it's essential you can easily commute to Floor 20, The Towers, Hertzog Boulervard, Cape Town, 8001 for work
- We align to UK operating hours and as an international business work to UK timezones, all roles operate on a shift pattern basis around the following in South African Standard Times.
- Apr - Sep, Monday - Friday 9.00am - 10.00pm Saturday - Sunday 10.00am - 7.00pm
- Oct - Mar, Monday -Friday 10.00am - 11.00pm Saturday - Sunday 10.00am -8.00pm
- Competitive base salary with scope for progression
- Uncapped commission
- Medical Aid contribution
- 5% contribution towards pension fund
- 20 days holiday a year
- In-house barista
- Friday drinks and regular social activities
- The chance to work for a fast-growing disruptive technology business
We are extremely proud of our culture and believe in the many benefits that being in the office provides. All of our roles require regular time in our office in the Central Business District in Cape Town. Unfortunately, we do not offer fully remote roles but we support hybrid working wherever possible. However, to meet the needs of our customers and business operations many of our Operational and Commercial roles are fully office based.
Our Values are
Own - Have fun, get it done
Work hard, play harder
Satisfaction in results
Do the right thing
Drive - Progress Over Perfection
Innovate and disrupt
Curious and adaptable
Work quick, learn quicker
Deliver - One Team Thinking Big
Collaborate and communicate
Celebrate wins
Embrace challenges
Diversity and Inclusion
At AnyVan were focused on equality. We believe that diverse teams are the best teams and foster an inclusive environment where we celebrate our differences and where our people can be their authentic selves. We believe this encourages collaboration and supports opportunities for our people and teams to deliver their best work. We encourage and welcome applications from anyone that shares this passion.
