PURPOSE OF THE JOB
- Achieve company objectives by planning thoroughly, setting sales goals, analyzing performance data, and making forecasts
- Achieving revenue targets
- Handling the most important independent client accounts in a company
- Build and maintain a strong relationship with the client
- They will be the lead point of contact for all key client matters
- Make sure the deadlines for the clients are met
- Bring in new business from existing clients or contacts and will develop new relationships with potential clients.
- Developing a solid and trusting relationship between major key clients and company
- Resolving key client issues and complaints
- Developing a complete understanding of key account needs
- Anticipating key account changes and improvements
- Managing communications between key clients and internal teams
- Managing account team assigned to each client
- Strategic planning to improve client results
- Collaborating with the sales team to maximize profit by up-selling or cross-selling
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
- Meeting all client needs and deliverables according to proposed timelines
- Analyzing client data to provide customer relationship management
- Develop field marketing plans for improving sales and profitability.
- Recommend innovative and creative marketing approaches for revenue growth.
- Monitor and manage expenditures within allocated budget.
- Recommend marketing techniques and tactics based on changing business demands.
- Act as a primary contact to address questions and inquiries regarding market related activities.
- Managing company assets (retail stands) to make sure it is according to the company standard and will include the corporate ci.
- Training planning for all major key clients
- Cross-functional communication with all other departments that will include supply chain and trade marketing.
- Matric/ Sales Diploma
- Excellent communication skills:
- Good Relationship with all accounts: Be able to establish solid relationships.
- Excellent Team player.
- 3 years field sales experience required (MDA industry will be an advantage)
- SAP System
- PowerPoint Presentations
- Microsoft Excel
- Microsoft Word
- Decision Making Skills
- Action Orientation