Le Boat is the worlds leading provider of inland waterway boating holidays. Currently operating 37 bases in 9 countries, with a fleet of 900 charter boats, we attract more than 120, 000 customers from all over the world each season. A global business working in 45 sources markets around the world with 6 sales offices (UK, Canada, Germany, France, South Africa & Australia). We have been established for over 50 years and are passionate about providing outstanding quality and service.
Le Boat is part of the Travelopia group, our award-winning travel brands build outstanding experiences for our guests, our business is not just about showing people the world but designing new ways to experience it. Our diverse portfolio of travel businesses is unified in their common purpose To enrich lives through encouraging travel experiences.
As a Sales Agent, you will be responsible for promoting and selling travel products within the Southern Europe market, primarily focusing on French and Italian destinations but with potential involvement in other markets. Your role will also include supporting our sales and marketing departments in developing these products.
What You Will Be Doing:
- Establish and maintain client contact through phone and email to address booking inquiries and convert them into sales.
- Build strong rapport and engage with customers and Travel Agents.
- Meet and exceed revenue targets.
- Respond to client inquiries (booking, brochures)
- Utilize Talkdesk and HubSpot as needed.
- Advise customers about any changes before or after booking, such as inventory changes.
- Provide customers with detailed product information prior to booking.
- Maintain and update customer data in our CRM and booking system.
- Contribute to projects related to the sales and marketing department.
- Participate in administrative tasks, including handling client payments over the phone, bank transfers, and managing reminders and debtors.
- Proficiency in French and Italian (or Spanish and Italian).
- Previous experience in sales is preferable
- Outstanding verbal and written communication skills with strong interpersonal abilities.
- Knowledge of European geography.
- Customer focused approach.
- Team spirit and ability to work autonomously.
- TICO Certified (or willingness to complete the required training).
- Competitive salary and benefits with commission-based incentives.
- Exciting opportunities to travel
- Hybrid working model with three days in the office, offering flexibility and work-life balance.
- Career progression opportunities
Our commitment to equity, diversity & inclusion
We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results. Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish.
We are committed to inspiring change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions.
Travelopia is committed to ensuring a work environment that is open, accessible, and inclusive, removing barriers for all individuals. If you require accommodations/additional support to participate in the recruitment and selection process, kindly inform us. Our hiring team will work with you to provide suitable accommodations/additional in a timely and confidential manner. Information received will be handled with the utmost discretion.
To request accommodations, please contact our team at Talent@Travelopia.com
