The main responsibility of the Sales Executive (Key Account Manager: Mining) is to manage strategic customers in the area of responsibility on Business Unit level. Maintain and develop relationships toward structured proactive partnerships with the objective of improving the Scania EBIT, together with optimized customer satisfaction and profitability, through sales and delivery of managed range. This is achieved by setting an overall strategy and plan for sales and deliveries for area specific customers, working proactively to explore business opportunities, monitoring and following-up results. By actively cooperating with sales, service, financing colleagues, strategic bodybuilders etc. as well as both captive and non-captive dealers and workshops in the market.
Job Responsibilities
- Evaluation and implementation of customer requirements
- Strengthen existing customer relationships and development of new business
- Closely follow up on newly built and aftersales service opportunities
- Implement cost saving and maximize company profits
- Fulfilment of all CRM responsibilities
- Work closely and liaise well with all departments to ensure customer satisfaction at the highest levels
- Recognize business opportunities and take full advantage of them
- Perform allocated work within the prescribed time frame
To perform this job successfully, an individual must meet the minimum qualifications. The requirements listed below are representative of the knowledge, skill, and/or ability required:
- Matric certificate or equivalent
- A Business Management or Sales related diploma
- 3 - 5 years direct sales experience within the Heavy Commercial Industry and Mining industry will be a distinctive advantage
- CRM system experience will be advantageous
- Proactive sales and negotiation skills
All applications will be treated with full confidentially and will only be made available to the people involved in the recruitment process.
