Job Summary: The Sales Manager is accountable for understanding Regional Customer base, growth opportunities and specific demands whilst ensuring effective capacity management of available resources in order to achieve higher operational efficiencies.
Duties and Responsibilities:
- Ensure achievement of required audit scores
- Enhance skills levels and create a healthy work environment. Contracting and achieving of training and development plans for BDC's.
- Manage transformation and employment equity
- Driving profitable sales volume of all products
- Achieve an excellent, consistent customer experience across channel
- Implement sales plans, budgets and accelerated growth strategies
- Addressing sales to the external market, South African and public sector markets
- Maximise channel effectivenes
- Apply a deep understanding of Provincial client and competitive markets and needs to execute on initiatives that will lead to greater market penetration
- Communicate the sales distribution strategic objectives, plan, and operating model to stakeholder
- Accountable for establishment of a fast and efficient lead management process
- Ensuring effective resourcing, development, performance management and retention plans are in place for sales team
- Run collaborative meetings for retail sales
- Collate provincial specific retail tied sales information and compile relevant reports to respective stakeholders
- Ensure effective risk management and governance
- Key individual–; management oversight of the sales activities, including the performance of compliance function, specifically with respect to FAIS and the product categories for which are licensed, and represent the Sales Team during compliance monitoring visits
Skills, Abilities and Knowledge
- Impactful leadership
- Driving change
- Purposeful collaboration
- Growing capability
- Relationship building
- Managing performance
- Product Sales
- Sales skills
- Risk awareness
- Cross selling
Qualifications Required:
- Matric/Grade 12
- NQF 5 as required/ equivalent qualification and or FAIS Credits (min 30 credits in short term insurance if date of first appointment is before 2010); or if date of first appointment is on or after 01/01/2010, a full recognised qualification as per the FSCA qualification list
- FAIS Regulatory examination for Representatives (RE5) and (RE1) for Key Individual
- If you are registered for one Class of Business (Personal or Commercial), you are required to have 12 CPD (continuous professional development) points. If you are registered for two Classes of Business (Personal plus Commercial), you are required to have 18 CPD points.
Experience Required:
- 5 Years' experience in Sales (Short Term Insurance)
- 3 Years' experience in Managing staff in a short-term industry