Skill Development, Target Driven, Account Management, Diversity, Employee Benefits, Phone Manner, Business Development
Job description
Start date: ASAP
Location: GVI Office in Westlake, Cape Town AND remote working
Hours of work: Shifts including late night shifts.
Remuneration: Basic + Commission
Are you ready to transform your sales expertise into a force for global good? GVI is on the hunt for an enthusiastic Sales Enrollment Manager to join our team, bridging the gap between inspiring impact and reaching ambitious targets. If you're a persuasive dynamo with an unquenchable thirst for making a difference, keep reading this could be your adventure of a lifetime!
Who We Are:
At GVI, we're not just a company; we're a movement with a mission to create a positive global impact. For over two decades, we've pioneered sustainable development programs across 13 countries, aligning with the United Nations Sustainable Development Goals. Our workplace is a unique blend of hard work and lightheartedness, where you might find yourself discussing sustainable development one moment and debating your Hogwarts house the next.
Your Mission:
As a Sales Enrollment Manager, you'll be the guiding star for potential participants seeking to volunteer, intern, or study abroad with GVI. Your charm and charisma will light up the sales journey as you engage with clients, offer expert advice on our programs, and inspire them to embark on life-changing experiences. You will use a combination of email, phone calls and live chat to close deals with hot leads. You will form part of the GVI sales team who work shifts across different time zones in a hybrid environment.
Why You Matter:
You'll be at the heart of our mission, ensuring that GVI programs have the participants they need to create tangible change. Armed with deep product knowledge, you'll be a pro at nurturing leads, closing sales, and spreading the word about our impact. Your work will directly contribute to our global efforts and the United Nations Sustainable Development Goals.
Your Superpowers: (Requirements)
- A proven track record of sales success that sets you apart
- A minimum of 2 years of live chat agent experience
- 3+ years of sales expertise within the tourism/ education industry, with a proven track record of success
- Fluent in the art of spoken and written English
- Masterful at multitasking and organisational wizardry
- Tech-savvy: CRM and G Suite preferred (Salesforce advantageous)
- Phone manners that could charm a dragon
- A burning passion for driving positive change in the world
- While not a must, prior experience volunteering abroad is advantageous
- Experience working international hours doing sales or customer service with the EMEA, APAC and USA markets
- Champion lead conversion across multiple channels from inquiries to callbacks for EMEA, US, Canada, and APAC
- Ignite revenue growth through engaging live chat interactions
- Be the compass of participant expectations and program knowledge
- Play your part in achieving business goals through a minimum revenue contribution
When you join GVI, you're not just an employee you're part of a dynamic community. You'll have access to GVI's Online and Impact Academy's cutting-edge training, and if you're part of our central support team, you can work remotely from anywhere on the globe, including GVI hubs. Our People Team even includes an in-house psychologist and trauma counsellor to support your well-being.
The Destination:
Ready to dive in? Send your CV and a cover letter showcasing your sales triumphs (think milestones, targets, and your unique flair) to us. Feel free to let your personality shine tell us about yourself and why this adventure calls to you.
*Note: Applications without the requested cover letter and subject line will be like a ship without a sail.
*Due to the excitement of this quest, we may not be able to respond to every application. If you don't hear from us within three to four weeks, consider this adventure a rain check.
Join us in scripting stories of change, shaping a brighter future, and creating ripples of impact. Your journey with GVI starts here let's make waves together!
