Reference Number PRE230306-1
Job Title Sales Supervisor
Department Sales
Site 302 - BRB Potchefstroom
Job Type Classification Permanent
Location - Country South Africa
Location - Town / City Vryburg
Location - Province North-West
Job Description
Purpose of the job:
To maximize the route potential thus ensuring profitable availability. Managing route sales, driver shorts, crates and PODs through your team consisting of Salesman Drivers and Sales Assistants. Daily coaching of Salesman Drivers.
Responsibilities
- To ensure that Drivers and Vehicles are allocated correctly to enable daily route monitoring, driver debriefing and reporting on the planned vs. actual route adherence.
- Daily Route Management of bakery delivery vehicles.
- To analyse & report on operational and customer service trends.
- To ensure all systems supporting DRM are functional, e.g. (Vigil & Mix Telematics)
- Responsible for DRM System reporting to management of daily, weekly and monthly KPIs hit rates, departure times, excess kilometres, unplanned routes and kilometres.
- To control driver shortages
- To control outstanding crates
- Minimize brand related risk caused by accidents and incidents through:
- Participate in investigations of accidents.
- Escalating reported incidents to the warehouse manager.
- Ensure corrective action is implemented
- Liaising with relevant person to update driver training with new training needs identified.
- Overall management of drivers and sales assistants
- Matric
- A sales qualification will be an added advantage
- Min 3 years Sales Supervisory experience, with a strong emphasis on Customer Service Execution in an FMCG environment.
- Computer Literate.
- Geographic Information Systems.
- Advanced Excel user.
- Route Planning systems, an advantage.
- Working knowledge of Geospatial data (Spatial Data).
- Routing and Distribution Optimization.
- Working knowledge of vehicle telematics technology & software.
- People management experience with working with people at all levels of the organization.
Skills / Knowledge
- High level of understanding of the FMCG industry
- Good relationship and communication skills
- Good administrative skills
- Ability to work under pressure and meet deadlines
- Be prepared to work additional hours
- Analytical and innovative mindset
- Attention to details
- Basic IR skills
- Well-developed capability on Outlook, PowerPoint, Word and Excel
- Positive, action orientated attitude.
- Creative and innovative thinking.
- Ability to work flexibly and proactively to achieve results.
- Ability to think and work independently
- Pressurized environment. (Accuracy and time pressures)
- Code 10 Drivers licence with PrDP, (advantageous)
- Own transport (advantageous)
- 24/7 operation might be required to work weekends and Public Holidays.