Job Description
Manage and implement the direct sales business operating model to generate sales and cross sell products in the direct channel, to embed an integrated financial services offering for the organisation. (Contact Centre Environment)
- Manage and implement the direct sales business operating model
- Accountable for the direct sales business operating model to drive lead, quote and conversion ratios to achieve organisational sales targets.
- Focus on the development of campaigns in identified market segments to drive the achievement of sales and profitability targets.
- Develop and maintain of a fit-for-purpose portfolio management strategy to cross sell products in the direct channel to offer customers an integrated financial services offering for the organisation.
- Define and manage discount mandates to ensure that profitability targets are achieved.
- Manage the profitability of sales through a defined and targeted risk selection processes.
- Identify campaigns that are informed through insights to improve lead, quote and conversion ratios.
- Develop an incentive model in consultation with Remuneration to reward and recognise employees for the achievement of sales targets and profitability and conversion ratios.
- Grade 12 with FAIS accreditation.
- 5 to 8 years experience in direct sales environment within the financial services industry.
- 2 to 3 years experience in leading a large inbound or outbound sales call centre.
- 3 years experience in managing a direct sales team.
Skills
Education
Matriculation Certificate (Matric) (Required)
Closing Date
01 March 2023
Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.
All prospective employees are required to disclose their vaccination status as part of the recruitment process.
Please refer to the Old Mutuals Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.