Position Overview
We are seeking motivated and self-driven individuals to join the team of one of our US clients as Remote Appliance Sales Representatives. As an Appliance Sales Representative, you will be responsible for remotely showcasing and selling a wide range of appliances to customers through various digital platforms. This role offers the flexibility to work from home or any remote location while still playing a crucial role in driving sales, building customer relationships, and ensuring customer satisfaction.
Key Responsibilities
Conduct remote sales consultations with customers via phone, email, video conferencing, or other digital communication channels. Utilize persuasive selling techniques to effectively present and promote appliance products, address customer inquiries, and recommend suitable solutions.
Product Knowledge: Develop and maintain a comprehensive understanding of the appliance product lines, including features, specifications, and benefits. Use this knowledge to confidently communicate and demonstrate product value to customers.
Build strong relationships with customers through active listening, empathy, and effective communication. Understand their unique needs, provide personalized recommendations, and offer exceptional customer service to drive customer satisfaction and loyalty.
Provide post-sales support to customers, including order processing, delivery coordination, and addressing any concerns or issues that may arise. Ensure a seamless and positive customer experience throughout the sales process.
Stay up-to-date with industry trends, competitor offerings, and sales techniques. Continuously enhance product knowledge, remote selling skills, and technological proficiency to remain competitive and deliver exceptional service to customers.
Qualifications And Skills
Proven track record in remote sales, preferably in the appliance or retail industry. Experience in remote customer engagement, and digital marketing.
Strong understanding of appliances and their features, including kitchen appliances, laundry equipment, and home electronics. Ability to quickly learn and adapt to new product releases.
Excellent communication skills, both verbal and written. Ability to effectively engage and connect with customers through remote channels. Strong negotiation and persuasive selling abilities.
Passionate about delivering exceptional remote customer service. Ability to build rapport, handle customer objections, and resolve issues in a professional and timely manner.
Demonstrated ability to achieve and exceed remote sales targets. Self-motivated, driven, and goal-oriented with a strong work ethic.
Proficient in using remote communication tools, video conferencing platforms, CRM software, and other sales-related digital applications. Basic computer literacy with the ability to navigate various software applications.
- The ability to work US hours from 3 pm to 11 pm SA Time.
- Sales Rep
- Sales Representative
- appliance
- Customer Service
