Segment: Royal Canin
Location: Johannesburg, Gauteng
Everything we do is driven by our passion for the health and wellbeing of every cat and dog. You can now join us at Royal Canin on this mission. Our deep understanding of cats and dogs needs makes it possible for us to design the world's most precise pet health nutrition. We never stop learning and never take anything for granted. Thats why we collaborate with leading scientific, veterinary and behavioral experts, breeders and other pet professionals and maintain an ongoing dialogue with cat and dog owners worldwide.
Job Overview
To promote, develop the general business and sell the South African Royal Canin range of products to identified clientele within the specialized pet food market and VET segment.
What are we looking for?
- Bachelor of Veterinary Science ( BVSc) / Diploma Veterinary Nursing (DipVetNurs) preferred
- Minimum 5+ years Field Sales experience in a technical environment (Veterinary industry / Experience in developing and maintaining a client base
- Computer Literacy - Excel, Word, E-Mail, PowerPoint (Intermediate) a must
- Valid South African drivers license and safe driving record
- Merchandising
- Training Experience
- Organizing of promotions and events.
- Client Liaison experience
- Fully Bilingual
- Willing to travel
- Willing to work overtime and weekends when necessary for promotions or events.
- Punctual
- Flexible
Principal Accountabilities
- Achieve Sales Targets
- Client management in VET channel
- Growth Rewards Program management and drive
- Promote the Royal Canin product range
- Merchandising of product and marketing tools
- Product knowledge and training
To provide excellent client support, product knowledge and training in the following areas:
- Veterinary practice staff including vets, nurses and receptionists
- Consumers
- KOLs and specialists
- Call on vets throughout specified territory
- Attend to consumer queries as directed by management
- Attend in store promos, commercial events, breeder events and shows, or activities as necessary, promoting the products and supplying information
- Maintain and update client records as necessary
- Assistance and involvement in marketing, advertising and promotion of Royal Canin South Africas products
- Produce the necessary reports as stipulated by manager
- To train front staff and vets on our range of products
- General nutritional knowledge and pet health
- Prompt and efficient response to client (internal and external) questions and queries
- Maintain working relationship with Independent distributor
- Source and evaluate potential new clients
- Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
- Focuses sales efforts by studying existing and potential volume of clients business.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Provides historical records by maintaining records on area and customer sales.
- On a continuous basis updating and improving nutritional knowledge and pet health.
- Contributes to team effort by accomplishing related results as needed.
- Work with over 130, 000 diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where were striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.