Job Description
The Functional Consultant: MM is responsible for configuring and testing SAP Material Management functions and module solutions, as well as troubleshooting and resolution of technical problems. The Functional Consultant: MM is responsible for writing functional and test specifications, as well as training and testing material. The Functional Consultant: MM is responsible for providing user support and assistance for 3rd level incidents, and resolving business as usual issues aligned to operations and service processes.
- Make recommendations to optimise SAP Material Management processes, policies and procedures
- Adhere to all IT Governance Frameworks including policies, procedures, processes and standards
- Identify suitable solutions to new and existing business requirements (changes and projects), and ensure effective resolution of problems and incidents
- Produce portfolio and status reporting in a timely manner and aligned to the agreed communications plan for all relevant stakeholders
- Update and maintain known error database, knowledge base, configuration database as well as testing and training material, and implement a continuous improvement plan to improve the portfolio solutions
- Effectively manage and develop self to deliver on agreed individual and team objectives
- 3 year IT related degree (advantageous)
- Certified in TOGAF, Agile Methodologies (advantageous)
- Certified in COBIT, Prince II (advantageous)
- Certified in ITIL 3 (required)
- SAP Specialist Certification (advantageous)
- 3 years SAP design and configuration experience
- 2 years Agile experience (e.g. sprint planning, stand-up)
- Working with business process/activity owners in understanding business requirement and solution design
- Documenting functional and technical specifications
- Experience in preparation of business cases, business process
- Driving change
- Stakeholder management
- Excellent written and verbal communication skills
- Financial acumen
- Knowledge of Retail SAP architecture, implementation and operations
- Functional knowledge of SAP MM and integration with other SAP modules (WM, Master Data)
- Knowledge of Retail Merchandising Processes
- Knowledge of SAP Master Data module
- Knowledge of development concepts, guidelines and SAP architecture
- Knowledge and application of relevant IT best practices
- Knowledge of IT Service Management principles and frameworks (ITIL 3)
- Knowledge of Project & programme management including methods and tools
- Knowledge of retail industry models
- MS Office proficiency with advanced excel and VISIO
- Personal resilience
- Energy and drive
- Customer orientation
- Team player
- Excellence orientation
- Innovative
- Analytical
