Experience
- At least 2-5 years Business Objects Administration experience
- Hands-on experience of the entire Business Objects suite of products (especially Webi, Analysis for Office, Analysis for OLAP) including installation, troubleshooting, upgrade, configuration, and maintenance of SAP Business Objects environments and all relevant components
- Strong Knowledge of Clustering on a Linux environment failover & Maintenance
- Understanding of Standards, Best Practices, procedures & Key Metrics to enhance operational & Platform Stability
- Performance Tuning Experience
- Understanding of Multitenancy
- Proficient in SQL & MDX (Critical)
- Exposure to SAP HANA
- Work with the SAP Basis team on monitoring and other requirements
- Work with the architects (i.e., application, infrastructure, security, and other architects) to ensure a sustainable platform that meets the business needs of the future.
- Ensure security is implemented according to the Sanlams security standards through regular reviews.
- Make business aware of what is available in the SAP Market place.
- Evaluate Business Objects releases and new product features.
- Interact with development teams and provide guidance and best practices to enable good report and dashboard development.
- Interpret business requirements for technical design.
- Capture business requirements into technical spec design.
- Maintain Business Objects 4.x platform in a Linux environment.
- Execute collateral tasks (data preparation / universe design, SQL programming, deployment, etc.)
- Support authentication requirements and monitoring reports and users.
- Set up connections / integrating Business Objects with other Sanlam environments, e.g., SAP HANA, SAP Financials, DB2, SQL Server etc.
- Receive, assess and allocate JIRA requests
- Ensure periodic client cadences for alignment, prioritisation and escalation activities
- Ensure adequate resource levelling in response to backlog and incoming JIRA requests
- Ensure adherence to Release, Incident and SAP Change Management procedures
- Ensure audit compliance in change management
- Ensure alignment with SAP CoE governance, procedures and standards
- Troubleshoot technical bugs
- Advise on enhancements to existing integration patterns
- Support functional resources with change requests and resolution of issues
- Support SAP Platform Services in maintenance of landscape
- Provide support during application upgrades
- Undertake development requests