The Scrum Master will be required to work on multiple projects and teams concurrently and manage his/her time effectively. They will be responsible for enforcing the rules of Scrum, removing impediments from their team while promoting self-management and constantly improving our standards of work. A friendly outlook on life with a can-do attitude.
General
- Facilitating getting the work done without coercion, assigning, or dictating the work;
- Facilitating discussion, decision-making, and conflict resolution;
- Ensure all deliverables are delivered on time, within budget, scope and quality (meeting Hollards quality guidelines and standards).
- Serve as liaison between product owner, technical and non-technical departments;
- Communicate with other teams e.g. developers, product owners and technical support specialists on product issues;
- Escalate unresolved impediments to IT Management/Project Office to gain traction;
- Communicate Sprint Retrospective actions to management when needed.
- Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings;
- Plan and run the various sprint ceremonies for multiple teams;
- Track and communicate team velocity and sprint/release progress;
- Ability to find opportunities and makes recommendations for Process Improvements, maintain Jira/Dev Ops Boards;
- Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
- Participate proactively in developing and maintaining team standards, tools, and best practices;
- Identify and remove impediments or guiding the team to remove impediments, prevents distractions;
- Facilitate discussion and conflict resolution;
- Empower the team to self-organize;
- Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization;
- Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem-solving;
- Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers;
- Guiding the team on how to get the most out of self-organization.
- Build and maintain meaningful relationships with stakeholders;
- Coach and mentor peers/juniors;
- Assisting with internal and external communication, improving transparency, and radiating information;
- Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog;
- Providing all support to the team using a servant leadership style whenever possible and leading by example;
- Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
