Security Area Manager

Duties & Responsibilities Effective management rosters and shift patterns in accordance with PRP

• Effectively manage the business unit financial performance
• Control:
• Direct Wage control (overtime)
• Overheads
• Contract contribution analysis in line with the budget forecast
• Effectively manage subordinates
• Effective Organization
• Analyze staff-turnover to ensure proper allocation of employees in line with contract/site requirements
• Management of time & attendance (overtime, annual and sick leave)
• Supervision and management
• Provide for employee engagement platforms including parades attendance
• Conduct regular performance assessments and give corrective feedback on all subordinate employees
• Maintain discipline of employees in accordance with code of conduct and related legislation
• Deploy PSIRA registered officers at the sites
• Working knowledge and effective utilization of electronic operational management systems i.e. Ciims
• Effectively manage security operations
• Retain clients by delivering customer service in accordance with agreed SLAs
• Conduct regular service audits and implement corrective actions where there are gaps
• Resolve customer queries speedily
• Maintain an open communication with clients in line with the escalation procedure
• Manage the Security Operations in accordance with site specification & PSIRA standards
• Reduce unplanned absenteeism to ensure maximum site coverage
• Control overtime that is caused by unplanned absenteeism
• Prevent claims against the Company through regular assessment of customer risks
• Ensure that all services provided are invoiced accurately and that paid for on time
• Manage business development
• Identify new business opportunities ones sphere of operations
• Identify growth/expansion opportunities with existing customers
• Position the company ahead of the competitors within the region
• ISO 9001; 14001 & 45001 Quality, Environmental and Health & Safety Standards

Skills and Competencies

• Proven security management experience
• Experience using relevant technology and equipment e.g. CCTV
• Experience in reporting and emergency response planning
• Excellent knowledge of security protocols and procedures
• Computer literate
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills
• Committed and reliable
• Valid Drivers Licence
• Adapting to change
• Attention to detail
• Delivering objectives
• Customer centric thinking
• Ability to write accurate reports and put together an action plan
• Ability to communicate at all levels in the organisation
• Firearm Competency (Business Use) an advantage

Qualifications

• Matric & further education in security or similar field -
• 2 3 years minimum related experience
• Must be Psira Registered