• I have nine years experience in industrial surveillance cameras and 3 years experience in security industry . Responsibilities at industrial field is to observe, operating cameras do track and tracing with surveillance cameras. Working hand in hand With Saps, Metro Police and City Council. Computer alarm monitored. Review and recording of incidents and data capturing (capture all incident that happened) and escalating incident to response team. To operate and monitor all system within the control centre in an efficient manner ensuring that all works is undertaken in compliance with the operating procedures, legislation and the code of practise.
• To liaise with the management of staff to ensure the appropriate use of the system.
• To report equipment failure to site supervisor to maximise operation of the system.
• To maintain secure system for providing data in accordance with the regulations set up by the council and ensure the security of the control room and equipment is maintained at all times.
• Answer clients’ s queries and provide information on the services
• Participate in the implementation plans and strategies to enhance level of service provided to the client.
Responsibilities at street surveillance cameras were to operate and observe cameras .Review and recording of incident. Data capture. Book all incidents into OB.check recording of GV Scope. Preparing roaster before shift commence. Answearing calls, Liaise with client and escalating incidents to response team. Hold parade before shift commence. Photocopying.
I believe that qualification, Experience and skills have proven my worth as an effective candidate for this position. Hope for a positive reply from your side.
Personal attributes and Competancies
• Excellent communication skills
• Good interpersonal skills
• Ability to be innovative and contribute to group tasks
• Ability to negotiate and work with difficult clients
• Competent under pressure