Dear Hiring Manager,
I am writing to express my interest in the position of IT Specialist at your institution. I have a passion for solving computing problems involving software, hardware and networks, and I believe I have the qualifications and experience to excel in this role.
I have developed a strong foundation in problem solving, programming, data structures, algorithms, operating systems, databases and networking. I also participated in several extracurricular projects and trial services
I have over three years of professional experience as an IT Support Technician at Altron BMS, a leading IT service provider in South Africa. In this role, I was responsible for troubleshooting, installing, configuring and maintaining various software and hardware systems for Standard Bank
Standard Bank attending to 16 Branches across the whole of Pietermaritzburg KZN. I also provided technical support to end-users, ensuring their satisfaction and optimal performance.
Some of the achievements I am most proud of include:
- Resolving over 500 tickets per month with an average response time of 15 minutes and a customer satisfaction rate of 98%.
- Developing a custom software solution that automated the invoicing and inventory management processes for a client, saving them over 20 hours of manual work per week and reducing errors by 90%.
I am eager to join your employees and contribute to its success and growth.
I am confident that I have the skills, experience and passion to be a valuable asset to your team. I would love to discuss this opportunity further with you and demonstrate how I can add value to your institution.
Thank you for your consideration and I look forward to hearing from you soon.
Sincerely,
Anton Coetzee
