Circana is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data and deep expertise, we provide clarity that helps almost 7, 000 of the worlds leading brands and retailers take action and unlock business growth. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.
Learn more at www.circana.com
About Circana
Circana is a leading provider of big data, predictive analytics and forward-looking insights that help FMCG, healthcare, retailers, and media companies to grow their businesses. With the largest collection of purchase, media, social, causal and loyalty data, all integrated on an on-demand cloud-based technology platform, Circana guides its clients around the world in their quests to remain relevant, connect with consumers and deliver market leading growth.
Here at Circana, we focus on outcomes rather than an outdated, one-size-fits-all notion of work, to give each of us the flexibility we need to have fun and balance our overall wellbeing. Through constructive and helpful feedback, we are empowered to take risks, challenge ourselves, reach unprecedented heights and achieve great personal growth.
About the team: CPG Manufacturer
Our CPG Manufacturing team work collaboratively with our clients to deliver Insight that adds value and grows their business. They do this by using our market data, technology, and experience to help the client understand their performance and gain competitive advantage. Being a part of this team means you are passionate, not just about the data but more importantly how it can inform our clients future business strategy.
Your Responsibilities
The Senior Account Executive works closely with the Account Manager in managing the overall client relationship as well the day to day running of the account. The Senior Account Executive is constantly looking for opportunities to add value to the client/s business through the data that we provide and is seen as a trusted advisor. Internally, the Senior Account Executive builds strong relationships within the organisation, is extremely agile, able to juggle multiple work streams, whilst supporting the more junior members of the team.
The Senior Account Executive is required to
- Manage client relationships by maintaining a professional working relationship with key client contacts and is always an
- Is proficient in all Circana solutions and spots opportunities where these can add value
- Drives awareness of relevant solutions across the client organisation
- Manages the presentation briefing process with clients - able to extract briefs from client at various levels of seniority and is able manage expectations around deadlines and scope of work
- Leads, participates, and manages storyboarding sessions internally
- Guides the development of the presentation by scheduling regular touch bases with various team members, thereby
- Mentor and develops the analytics skills of the more junior members of the team in a constructive manner
- Provides relevant stimulus from external sources to broaden the knowledge of the team and add value to presentations
- Manages the presentation delivery process with client finalise check-in, manage diaries, ensures rooms and equipment is booked
- Presents confidently and engages in meaningful discussions with clients at various levels of seniority during the
- Deals with follow-up requests on past presentations and ensures that these are delivered to clients
- Manages the monthly/ quarterly delivery process ensuring that the databases and reports are accurate and delivered on time
- Manages the data delivery process with the necessary internal stakeholders through clear communication in order to
- Builds strong relationships with internal stakeholders
- Tertiary Education with 4- 6 years working experience
- Complete the training programme and panel process within the first 4 months of employment if entering at this level
- Agile working You are able to choose where you work on a given day to best deliver your outcomes on that day, be
- Flexibility Agile working facilitates you managing your work around your life when necessary, should you need to get
- Me Days We currently have four days over and above our 15 contracted annual leave days to take time for ourselves
- Growth You got where you are today by education, determination and plain hard work. Here at Circana, we aim to help
every career is a work in progress, and we foster each employees journey, through a diverse set of experiential, skillbuilding and mentorship opportunities to learn from the best and brightest in our business.
- Feedback To do a great job, you need to know what is expected of you. We pledge to do just that through consistent,
- Recognition In addition to cheering on outstanding work on a project, exceptional client service, or performance over
as innovation and new ideas. Were also not afraid of PDAspublic displays of appreciationas we all celebrate
individual victories as part of our shared success.
- Challenge Challenge and support are of equal importance, and we strive to deliver the right mix of both through line
life, is what you make it so if youre looking for challenge, we can absolutely deliver!
- Fun We can promise it will be challenging, rewarding and fun! We aim to work hard and recognise thats only
Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
- Stay Curious: Being hungry to learn and grow, always asking the big questions
- Seek Clarity: Embracing complexity to create clarity and inspire action
- Own the Outcome: Being accountable for decisions and taking ownership of our choices
- Center on the Client: Relentlessly adding value for our customers
- Be a Challenger: Never complacent, always striving for continuous improvement
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
- Commit to each other: Contributing to making Circana a great place to work for everyone
This position can be located in the following area(s): Cape Town, South Africa