Senior Administrator - Data Analysis

Role purpose

Ensuring applications are up and running (Systems availability).

Ensuring the delivery of files/data and reporting systems (Service availability). Implementation of releases across applications in our environment (IT/IS rollouts).

Ensuring secure connectivity between DataStage and source systems, internal and external

Onboarding new application users' account on to relevant Cyber security systems

Monitor Datastage Application and Database Vulnerabilities.

Ensure complete transferring of Source data (Service management).

Performing standby duties across applications.

Your Responsibilities Will Include

Performing Month-end BAU processes and ensuring SOX compliance as Datastage is part of SOX Business process controls.

Problem Analysis and Problem Solving, Provide root cause analysis as per ITIL

Implement automation of mundane processes.

Develops Data access queries or jobs using Datastage Design tool or SQL Queries to run in production on regular basis and assist end users with the development of complex ad-hoc queries and analysis

Conducting root-cause analysis and resolution activities, and associated documentation for the individual tasks, as assigned by the Vodacom Technical Lead.

Continuous Service availability Service Transition management Provide application 2nd level serviceSecure IT platforms / regular patch management, maintain platform integrity

Application User administration and management Execute IT security controls

Monitor and Intercept services alerts Effective incident management

Ensure the accuracy of call information when a call is logged

Get additional information needed for resolution of a call when required Respond to all logged calls based on the assigned priority

Update the individual calls on the service desk tool with any new or additional Information

Communicate with end users on call status through to resolution as appropriate

Track, monitor, document, control and manage all calls through to resolution and/or closure. Identify areas for Continuous Improvement and deliver one key initiatives per month as part of our division deliverables

Effective and accurate Daily monitoring

Security and vulnerability scanning and remediation through patching

Datastage is part of SOX Business process controls.

The ideal candidate for this role willl have

Technical / Professional Qualifications

Matric Essential

2-3 years' Work experience support IT Certifications / Advantageous Diploma /3yrs Degree

A total of at least 2 3 years relevant work experience of which at least two or more years is in supporting the successful delivery in Application Support

Experience working with operating systems, databases

Experience in the use of analytics log file analysis and troubleshooting Experience managing senior stakeholders

Professional experience and knowledge of the telecommunications industry strongly preferred Experience with Automation desirable

Core Competencies, Knowledge, And Experience

Strong UNIX/Linux skillset Strong SQL Skillet

ETL knowledge

Closing date for Applications: 15 September 2023

The base location for this role is, Vodacom Campus, Midrand.

The Company s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.