Posted on: 25 June 2024
ID 917746

Senior Business Analyst

Key Roles and Responsibilities:
  • Conduct a Business Impact Analysis (BIA) and develop BIA Report.
  • Conduct an analysis and develop the ICT Continuity Plan / DRP.
  • Conduct an analysis and develop the Business Continuity Plan..
  • Deliver business projects in line with sponsor requirements and enterprise architecture.
  • Proactive development and deployment of enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment.
  • Ensure the identification and documentation of operational gaps including user guides, templates, test cases and related user training.
  • Assist with the resolution of issues pertaining to the service.
  • Adhere to and follow the relevant development and support processes.
  • Communicate and escalate if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues.
  • Take responsibility for delivery of project elements with minimal supervision
Academic Qualifications and Certifications:
  • 10 years experience as a BA.
  • COBIT
  • ITIL
  • Business Continuity planning and Disaster Recovery Planning experience.
Occupation:
Management, human resources jobs


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