- Conduct a Business Impact Analysis (BIA) and develop BIA Report.
- Conduct an analysis and develop the ICT Continuity Plan / DRP.
- Conduct an analysis and develop the Business Continuity Plan..
- Deliver business projects in line with sponsor requirements and enterprise architecture.
- Proactive development and deployment of enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment.
- Ensure the identification and documentation of operational gaps including user guides, templates, test cases and related user training.
- Assist with the resolution of issues pertaining to the service.
- Adhere to and follow the relevant development and support processes.
- Communicate and escalate if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues.
- Take responsibility for delivery of project elements with minimal supervision
- 10 years experience as a BA.
- COBIT
- ITIL
- Business Continuity planning and Disaster Recovery Planning experience.