The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms.
What will you do?
The Sanlam Group Technology (SGT) has a group-wide mandate to serve all units with the Sanlam Life and Savings Cluster, which is dedicated to empower South Africans in various income segments to be financially confident, secure and prosperous. With a deep client understanding and a focus on excellence in technology and client & intermediary experiences, SGT supports its businesses that provides financial solutions including comprehensive financial planning, life- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms.
We believe in creating and cultivating a positive, energised working environment that gives you every opportunity to achieve success. Sanlam is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.
Job Purpose
Your primary role as a business analyst is to ensure the requirements for new features / solutions are well understood, documented appropriately for the methodology that applies and clearly communicated to the team(s) that need to ensure its delivery to the business.
Output/Core Tasks
Identify and define business requirements for new business models/applications or changes to existing models/applications.
- Produce Business Requirements Specifications (BRS) and prepare use case specifications supported by appropriate UML diagrams and identification of test conditions.
- Define and design changes to existing processes as required and ensure integration of changes into process environment.
- Work with business owners, Business Consultants, users, Project Managers, Architects, Product Owners and other team members to define non-functional requirements (including metrics and performance goals) for the application.
- Support Business Consultant or Agile Facilitator and Product Owner on selected projects within the Business Design unit or Release Train(s).
- Participate in transitioning the requirements and use cases to Systems Analysts and Designers, and ensure a clear and complete understanding of the requirements.
- Participate in quality management reviews throughout the BCL and SDLC to ensure requirements are fulfilled.
- Review test approach and test cases to ensure coverage of relevant business scenarios, and assist as needed with Behaviour Driven Development (BDDs) test cases.
- Participate in review of test results to ensure that business requirements have been met.
- Be actively involved in testing as dictated by the project / assigned areas involved.
Qualifications
Role Requirements
- Grade 12.
- Accredited Business Analysis Diploma will be an advantage.
- Relevant Degree or Diploma will be an advantage.
- Understanding of financial management principles & concepts
- Sound Financial Services Industry and preferably Insurance Industry knowledge
- Finance project experience
- Technical knowledge of infrastructure and user access management
- Insurance and business process knowledge and working knowledge of IT and the ability to converse in both domains is preferable.
- Ability to articulate complex or technical concepts and issues in business terms is preferable.
- Exposure to analysis methodologies, process disciplines and various SDLC methodologies
- 3-7 years in a similar role
- New Way of Working Agile methodology.
- Robotics knowledge.
- Client experience and/or client journey mapping knowledge
- Modelling tools knowledge e.g. Visio (UML stencils).
- Attention to detail and concern for accuracy and order
- Organisational and prioritising skills
- Performance orientated & self-driven
- Problem solving & analytical thinking
- Effective communication skills (both verbal and written)
- Proactive and the ability to work independently and against tight deadlines
- Ability to learn at a fast pace and take initiative without direction
- Assertive and innovative
- Teamwork and contribution to team workload
- Advanced Excel skills and ability to learn the use of new software solutions
- Collaboration with key stakeholders
Being resilient - Contributing through others
Collaborates - Contributing through others
Cultivates innovation - Contributing through others
Customer focus - Contributing through others
Drives results - Contributing through others
Turnaround time
Appointments will be made in line with the companys transformation plan.
Should you not hear from us 4 weeks after the closing date, please assume that your application has been unsuccessful.
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
