- BCom Degree or equivalent qualification
- Business and process analysis certification
- Customer Experience knowledge and experience
- Minimum of 5 years experience in Business and Process Analysis
- Experience with working with African markets would be an advantage.
- Excellent understanding of business and process design principles
- Provide methodology to keep business rules always updated.
- Implement advanced strategies for gathering, reviewing, and analysing data requirements.
- Provide strategic and operational thinking.
- Develop management and control systems and frameworks.
- Assess business holistically and development the business architecture.
- Develop and validate both current-state and future-state maps with cross functional teams.
- Distil large amounts of complex requirements and data from disparate sources,
- Define a set of KPIs that allow management to measure performance.
- Document business requirements
- Document business processes
- Translating and simplifying requirements
- Prioritize requirements and create conceptual prototypes and mock-ups.
- Apply best practices for effective communication and problem-solving.
- Researching possible software solutions to increase work effi
- Define business data architecture.
- Continuously refine data architecture