Posted on: 25 October 2023
ID 890009

Senior COMPASS Configurer

We are looking for a Senior COMPASS Configurer, FinTech sector - Johannesburg We are looking for a Senior Compass Configurer with 5+ years of experience in configuration and set up of Compass software for our growing organization. The successful candidate will be responsible for providing remote and on-site assistance to customers and ensuring that software applications are up and running according to the customer's requirements.

Responsibilities
  • Perform configuration and set up of Compass software as per customer needs
  • Troubleshoot and debug operational issues reported by customers
  • Monitor and maintain customer systems to ensure optimal performance
  • Respond to customer inquiries and complaints in a timely manner
  • Prepare and maintain technical documentation
  • Identify and recommend appropriate solutions to customer problems
  • Support the development of new software features
Qualifications
  • 5+ years of experience in configuration and set up of Compass software
  • Proven customer service and technical support experience
  • High aptitude for problem-solving and creative solution-building
  • Enthusiasm for learning and staying up to date on industry trends
Occupation:
Management, human resources jobs


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