To manage the Corporate Key VGE Vodacom Business credit collection portfolio and ensure that the accounts are paid when due.
Your Responsibilities Will Include
- Ensure 100% of all KPI targets are met in line with C&R policies.
- To minimize bad debt
- To ensure query resolution
- To follow up on non-payments
- To liaise with 3rd parties to resolve account disputes involves meetings and negotiation with CEOs, FMs IT Managers
- Ensure monthly billing and reports are sent out timeously
- Manage speedy dispute resolution
- Daily coding of the bank statement.
- To maintain and continue building relationships with customers
- Attend client meetings when required
- Ensure that all collection targets and KPIs are met
- Allocation of client payments
- Risk management
- Approval of new business for existing clients
Must have technical / professional qualifications:
- Matric - essential
- Diploma in Credit Management would be an advantage.
- 2-5 years of Credit control experience
- 1 Year Financial reconciliation experience
- Experience in forex Exchange
- Experience in dealing with 3rd Parties to resolve account disputes
- Experience in dealing with EHODS, Exec Heads & other key stakeholders
- Corporate credit
- Intensive reconciliation and allocation on large accounts Large book values in excess of 80 Million
- MS Excel advanced
- Eppix
- Converged Business knowledge
- Microsoft office
- Morpheus II
- Interpersonal skills
- Negotiation skills (ability to liaise with CEOs, FMs and IT Managers, EHODS & exec Heads Local & international)
- Excellent communication skills
- Drivers license essential (own Car)
- Attention to detail
- Analytical and investigative mind
- Must be able to perform complex account reconciliation.
The base location for this role is, Midrand, Vodacom Campus.
The Company s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.
