Senior Credit Controller

Successful and Growing company based in West Lake; Cape Town is looking for an energetic Debtors controller to manage their debtors book.

Importer and Distributor of high-end quality products in hardware retail sector. Chain store experience essential. Successful and Growing company based in West Lake; Cape Town is looking for an energetic Debtors controller to manage their debtors book.

Importer and Distributor of high-end quality products in hardware retail sector. Chain store experience essential.

Experience: At least 5 years debtors controller experience in a retail environment. Proven track record of successful debt collection with chain and mass stores.

Minimum Requirements

Good communication skills (verbal and written)

Ability to prioritize, multi-task and meet deadlines

Attention to detail

Analytical and problem-solving skills

Ability to work independently and effectively in a team environment

Professional integrity

Strong excel skills

Good working knowledge of Acumatica and/or experience with an ERP system

Monthly Responsibilities

Debtor accounts and statements

Statements to be sent out timeously to the debtor according to the company deadlines

Ensure remittance are received from the debtor timeously

Ensure all payments received are allocated to the correct debtor account and reconciled to the remittance

Ensure debtor pays according to the terms of the contract and the correct settlement discounts and rebates are deducted per the contract

Disallow settlements if debtor does not pay timeously per the terms of agreement and advise debtor to pay back the settlement discount

Advise the debtor and CFO if debtor is not deducting the correct settlement discount % and rebate % and disallow any incorrect settlement discount and rebates taken

Ensure all invoices, credit notes, settlement discounts, rebates are matched and reconciled to the debtor payment

Ensure all unpaid invoices are investigated and payment is followed up with the debtor

Phone debtor key contact and back up with an email in respect of all outstanding payments

Ensure all claims from customer are investigated, the credit note process followed and only valid and authorized credit notes processed timeously

Perform monthly reconciliation for each debtor account that is reconcile Acumatica debtor GL to Debtor Remittance

Email PODs and invoices timeously if requested by debtor to ensure payment is received from debtor according to the terms of contract

Other Monthly Debtor Responsibilities

Respond to all emails and telephonic requests from debtors timeously

Ensure all queries are investigated, followed up and resolved in a reasonable timeframe

Ensure an email trail to track history of queries

Ensure debtors details are correct and maintained in Acumatica

Ensure all signed trade agreed agreements for each debtor is saved on a shared file on the server

Check payment terms and obtain authorization from the CFO before blocking an overdue debtor account in Acumatica

Advise the overdue debtor via email that account has been suspended and no sales orders will be released until debtor pays overdue account

Advise the sales manager that the account has been suspended and the reason for the suspension to facilitate good relations with customer and sales manager and to assist in payment of the overdue account

With the CFO authorization send overdue letter to debtors defaulting on payment