Posted on: 15 January 2024
ID 898249

Senior CRM Executive

Job description:

Key Responsibilities
  • Scheduling of business appointments with client base/book
  • Achieve individual targets
  • Maintain existing business
  • Identify & grow client base and revenue through selling of additional supply chain products
  • Establish customer needs, developing opportunities and grow customer base
  • Update call and Salesforce reports
  • Prepare and present proposals and presentations to clients
  • Effectively and efficiently deal with client queries
  • Identify and escalate possible threats to existing business
Skills
  • Sound negotiation skills
  • An eye for business opportunities
  • Ability to work independently with minimum supervision
  • Communication and Interpersonal Skills
  • Problem solving and creative thinking
  • Customer Service orientation
  • Relationship Building
Competencies
  • Problem Solving
  • Planning and organising
  • Building and maintain relationships
  • Customer focus
  • Stress Tolerance
  • Communication (Verbal & Written)
Occupation:
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