Posted on: 09 February 2023
ID 850356

Senior HR Business Partner

AnyVan makes moving anything, anywhere easier, more affordable and greener for everyone. With Over 8 million customers across the UK and Europe since our launch over a decade ago, were proud to be known as the largest, fastest growing tech company in the logistics industry.

Like many popular marketplaces, were asset light i.e., we dont own any vehicles or employ any drivers. We work with our transport partners and use technology to disrupt the entire delivery and moving process and to optimise the most efficient journeys.

Sustainability is a core part of AnyVans mission and reducing environmental impact has always been at the heart of our business. Were proud to say weve achieved carbon-neutral status on all our transport moves, and we wont stop here.

Weve continuously celebrated exciting growth and key milestones, a key highlight being a 125mn investment from Vitruvian partners to reinforce our position as the UK market leader. Were expecting the next 5 years to be even more exciting.

Our platform might be driven by technology, but we know its our people that make AnyVan a great place to work. We think big, we think differently, and we empower our colleagues to make a difference. We know good ideas can come from anyone in any role so if youre a self-starter looking to move your career forward Team AnyVan would love to hear from you.

Our People Team

Were a small dynamic team that makes sure AnyVan is a great place to work through placing our people at the heart of everything we do. We work collaboratively to oversee all recruitment and HR related activities across multiple locations (UK, Europe, South Africa).

Highly visible within the business (and we like to think well loved) - we pride ourselves on the relationships weve built and our position as trusted partners for managers and colleagues alike. Its key that we understand the strategic direction of the company and create priorities to support that. As we scale we know some changes will happen naturally but keeping what has made us so great to date (our culture and our people) is top of the agenda!

As the senior HRBP in our Cape Town office, youll lead from the front, providing day to day and strategic people/HR support to our Customer Service, Sales and local functions. A large part of the role will focus on delivering an outstanding employee and stakeholder experience, balancing the needs of the business whilst being fair to our employees to drive employee engagement and retention.

What you'll be doing:
  • Be the HR subject matter expert and trusted advisor to the business on all people-related topics
  • Work with senior stakeholders to ensure their teams are structured correctly and able to deliver the performance requirements for todays and tomorrows needs
  • Be the escalation point of contact (after People Partner) for complex industrial relations issues including absence management, flexible working requests, performance management, disciplinaries and grievances etc
  • Oversee HR compliance for SA: triple BEE compliance, Payroll, Benefits Administration, Performance Management, Compensation Analysis
  • Work with the Head of Talent and Performance to ensure we develop the required capabilities for the business and to establish AnyVan as an employer of choice
  • Daily support for the local central support team, taking care of the entire employee lifecycle; benefits, pensions, process administration
  • Develop a commercial understanding of key business metrics, prepare relevant and high quality reports and highlight trends and provide insightful commentary
  • Help the business successfully manage change by keeping employees well informed of the why we make the decisions we do
  • Professionally engage and interact with 3rd party suppliers i.e., benefits providers, employment lawyers etc
Experience we think you'll need to be successful in the role;
  • Solid experience in an international HR Role with expertise in driving employee engagement, great culture and a wide range of ER issues
  • Strong knowledge of Employment Law in South Africa and ideally the UK and Europe
  • Proven track record creating and delivering effective programmes and initiatives that solve business challenges/issues
  • Experience of creating and leveraging diversity to benefit the team and the business
  • Good understanding of HR platforms and tools and how to work with them to get the best out of them (Automation, Reporting, business engagement, etc)
  • Proven track record delivering quantifiable results in line with business objectives
  • CIPD qualified would be beneficial but not essential
Skills
  • Solution focussed and results driven
  • Builds great relationships across all levels and cares about people
  • Excellent communication skills with the ability to effectively liaise with and influence stakeholders at all levels
  • Driven by providing exceptional employee and stakeholder experiences
  • An ability to input strategically and deliver operationally
  • Ability to deliver improvements through effective change management (both people and process)
  • Analytical thinker with strong data analysis and report building skills and a strong understanding of people and culture metrics and how to measure them
  • High levels of attention to detail, multitasking and prioritisation skills
We are extremely proud of our culture and believe in the many benefits that being in the office provides and all of our roles require regular time in our Cape Town office.

We support flexible and hybrid working wherever possible but some roles remain fully office based. Please note - Operational roles in our Contact Centre in Cape Town are fully office based. Where we can support it, typical working patterns would be 3 days in the office and 2 days from home. However, we appreciate everyones situation is unique and are open to conversations around the working patterns.

Diversity and Inclusion

At AnyVan were focused on equality. We believe that diverse teams are the best teams and foster an inclusive environment where we celebrate our differences and where our people can be their authentic selves. We believe this encourages collaboration and supports opportunities for our people and teams to deliver their best work. We encourage and welcome applications from anyone that shares this passion.
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