CHAI approaches some of the most pressing issues in global health with a business-oriented strategy to fundamentally change the underlying economics. CHAIs solution-oriented approach focuses on improving market dynamics for medicines and diagnostics; lowering prices for diagnosis and treatment; accelerating access to lifesaving technologies, and helping governments build the capacity required for high-quality care and treatment programs. By addressing global market failures and accelerating access to the most effective, high-quality health products at affordable and sustainable prices, CHAI helps patients access the care and treatment they need.
CHAI strives to be an equal opportunity employer and promotes fairness, respect, equity and dignity in the workplace. CHAI welcomes applications from all qualified individuals and encourages people from historically disadvantaged groups to apply. CHAI is an Equal Opportunity Employer and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experiences, backgrounds, and culture.
Position Overview
The South Africa Country team serves as strategic thought partner, providing human resources and compliance support to ensure that our staff remain our greatest asset. We support program teams in building operational infrastructure and minimizing barriers and risks, empowering teams to urgently deliver on CHAI's mission of saving lives. We are seeking a driven and capable Senior Human Resources Coordinator to join our team in supporting the Human Resources team by facilitating the life cycle of employees South Africa. CHAI places great value on commitment to excellence, resourcefulness, responsibility, tenacity, flexibility, independence, energy, work ethic and humility.
The Senior Human Resources Coordinator will be based in Pretoria, South Africa, and will report to the Associate Director, Human Resources and Operations of CHAI(SA). The successful candidate will be required to perform amongst other functions, the following key activities
- Regular review of Labour Law and Statutory Compliance to ensure CHAI has updated changes in on Labour Laws/statues timely and is compliant with regulations such as BCEA, LRA, EE, Immigration laws, HWSETA and BEE compliance as well as managing all statutory returns, declarations, and payments to SARS, including PAYE, UIF, SDL, HWSETA and COID.
- Support the updating, development and implementation of systems, policies, and procedures to ensure compliance and adherence to Human resources best practices.
- Support the administration and reporting of payroll and reconciliation/s according to CHAI rules & regulations and administering employee benefits including, retirement funds, medical aid, and employee assistance programme.
- Maintenance of personnel records, employee leave schedules and HR Compliance records, responding to audit requirements, tracking of employment contracts, manage contract renewal calendar and support the transition of staff on completion of contracts.
- Ensure all staff have relevant work authorization and support them in applying for relevant authorization.
- Support in addressing employee feedback and queries promptly and proactively, build and promote strong employee trust and maintain a positive company culture. Acting as a liaison between Senior Management and staff to foster a positive working environment.
- Support performance feedback, linking development areas to coaching and mentorship, supporting the conduct of performance appraisals, manage conflict resolution and grievance procedures.
- Provide guidance and support to managers on learning and development initiatives including, mentoring, coaching and capacity building.
- Handle progressive discipline with regards to attendance, performance, and all aspects of company policy up to and including termination
- Overseeing the recruitment records and design processes to maintain an effective talent pool that supports resourcing and workforce requirements aligned with operational needs
- Develop and implement initiatives that will foster a positive candidate experience throughout both the recruitment and onboarding processes
- Support Country leadership and staff in building team morale, enhancing productivity and retention, and resolving complex employee relations issues with adept cultural sensitivity.
- Convene committee participation and serve on the social committee, Employment Equity committee, training committee, and fulfil responsibilities related to occupational health and safety.
- Conduct HR audits and oversee preparation of HR dashboards for senior management and compliance reporting.
- Supporting the operations team with administrative needs
- Performing any other duties as assigned by Management
- Bachelors Degree in Human Resources, international business or other related field
- A minimum of 4 years of experience in a demanding results-driven environment. Strong experience in Human resources management and compliance in NGO/consulting settings or similar fast-paced output-oriented environments
- Working knowledge of multiple human resource disciplines including compensation practices, organizational diagnosis, employee relations, respectful workplace policies, performance management, employment laws e.g. Labour/employee relations statues and alignment of human resources best practices and standards
- Progressive human resources experience with a focus on employment and selection, training, organization development, professional development, performance management, compensation, employee relations and employment law,
- Resourceful through technology, research skills, and relationship building among teams/units and professional organizations,
- Maintain confidentiality for sensitive Human Resources issues or projects and use judgment and decision-making to execute duties and responsibilities,
- Strong interpersonal and negotiation skills with experience working in a multicultural organization with values focused on an inclusive and respectful workplace
- Professional, diplomatic and thoughtful communication skills appropriate for email and phone with people from various backgrounds,
- Take initiative to identify and anticipate team needs and make recommendations for implementation,
- Ability to work independently with limited day-to-day supervision,
- Manage multiple conflicting priorities.
- Experience with HRIS systems, plus,
- Experience in Human resources/compliance/legal departments in the non-profit environment is desired.
