Job Location : Gauteng, JohannesburgDeadline : May 05, 2025Quick Recommended Links
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- Liaise with Owned Brands managers regarding all staff travel needs and executives regarding their travel needs.
- Communicate continuously with suppliers and internal sales, the product team and operations support teams to build trust and excellent relationships.
- Keep all booking information updated in the system ensuring CRM is continually up to date.
- Keep updated with all Wilderness and Associated product updates, as well as technology updates.
- Attend all Wilderness and Associated Product training on a weekly basis, this knowledge facilitates exceeding expectations and accuracy in the booking process.
- Quote on bookings for all Owned Brands staff travel.
- Request and negotiate rates from suppliers.
- Maintain in-depth supplier knowledge to maximize the mutually beneficial relationship with Associated Product partners.
- Keep abreast with company policies, procedures and system updates.
Qualification
- Matric certificate with maths (minimum standard grade or above)
- Tertiary certificate in Travel & Tourism/hospitality.
- 4-5 years experience at a Senior level.
- Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
- Computer Literate (Microsoft Office, Email, Teams, Internet browsers)
- Proven English literacy.
- Working knowledge of TourPlan and WISH or similar booking/operating system.
- General product knowledge on Southern and East Africa.
- Personal or educational travel experience advantageous.
- Hospitality / Hotel / Restaurant jobs
