Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
Position Summary
The Visa Portfolio Management Senior Manager will support the VCA Portfolio Management Service line by providing portfolio management consulting support and projects to VISA's key clients across Sub-Saharan Africa (SSA) markets. The main objective of the role is to help deepen client relationships and optimize client performance by optimizing their portfolios and driving customer engagement through their lifecycle.
Principal Responsibilities
The Portfolio Management Senior Manager, will support the delivery of portfolio management offerings to our clients in the sphere of customer lifecycle management, customer value propositions, cash displacement and loyalty including but not limited to the following:
- Using VISA and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with VISAs key clients
- Support in the development of project pitches and secure new consulting assignments with clients, as well as re-engagements opportunities via a consultative sales approach in focus markets under the guidance of the Portfolio Management consulting lead
- Deliver Consulting projects. Resolve complex strategic problems. Synthesize and manage complex project structures when required. Manage, facilitate and implement consulting services and meet client's business targets (assignment objectives, project scope, budget, paperwork, external consultants' supervision and project delivery). Work closely with other VISA groups, including Product, Marketing etc., to ensure a seamless Consulting experience in the countries of focus
- Where appropriate, support work with designated practice areas globally to incorporate best practice, source analytical or other services and leverage global consulting solutions
- Support thought leadership and knowledge sharing regarding portfolio management themes
- Support scaling data-driven solutions across the region
- Support the overall strategy and growth for the Portfolio Management Service Line
Qualifications
Basic Qualifications
A well-qualified candidate will have broad and deep expertise in payments. Key elements to assess his/her candidacy will include expertise on the following topics:
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
- Business needs of issuers, acquirers and merchants
- Best practices to meet customer needs across the customer lifecycle
- Bachelor's degree or equivalent. Masters degree preferred.
- At least 8+ of solid experience in the following areas: value proposition design, payments, product development and launch, card portfolio optimization.
- Fluency in English mandatory
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
- Strong facilitation skills
- Experience should be gained within a top-tier bank or the financial services practice of a top-tier consulting firm. A combination of regional and global experience strongly desired
- Deep consulting skills and client engagement capabilities. Advanced client contact and presentation skills. Credibility with clients and working teams and diplomatic skills to extract desired outcomes. Comfortable interacting with and presenting to senior management of clients and VISA.
- Highly analytical with advanced PowerPoint skills and Excel skills.
- Superior project management skills. Fluent communicator
- Must have financial acumen and commercial awareness skills.
- Results driven, flexible and both internally and externally customer focused.
- Able to travel frequently and work on client site for extended periods across SSA.
- Self-motivated and able to use own initiative with limited direction.
- Strong teamwork and collaboration skills with the ability to work effectively with inter- disciplinary groups.
- Ability to work in a multi-cultural environment.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
