Senior Manager Project Management

Hi, I'm Genevieve Moodley, your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.

What you'll do

• You will report to the Customer Delivery Executive II to develop plans to deliver upon CSGs commitments within the constraints of resource availability and costing
• You will create and reconcile monthly cost and revenue forecasts and administration of time sheets, leave aligned with these plans
• You will manage daily activities of CSG internal and customer facing teams for deliverables
• You will be first line of escalation for the customer and internal team solving issues, blockers, customer disputes, deviations on deliverables, time and costings
• You will enforce project governance including monthly / weekly internal and customer facing reporting

You should have

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria unlike majority candidates meeting fewer requirements. Channel the power of YOU and apply to discover if we're a match.

• 10 years overall work experience in IT project delivery and systems support
• 5+ years experience project management in a medium-large corporate environment
• Some telecommunications sector exposure with billing experience as an added bonus or transferrable skills
• Good communication skills in spoken and written English.

Who will love this job

• An trusted team player you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect
• A growth driver you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision
• A game changer you dream big and push the limits of what's possible to improve for yourself and others
• A leader you excel leading your own projects and produce impactful outcomes while dedicating time to mentor those around you to help them grow
• A strategist you're curious and find inventive ways to implement ideas that lead to business simplification outcomes and solutions

Perks & Benefits

• Work from Home, in-office, or hybrid
• Medical aid
• Paid Vacation, Volunteer, Study Leave
• And so much more!

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Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. If not us, then who? Learn more

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Location(s):

ZA.Centurion.Office