Senior Manager: Technology

Job ID

128461

Job Family

Information Technology

Career Stream

IT Application Development

Leadership Pipeline

Manage Managers

Job Purpose

To manage a portfolio through multiple teams with a medium term strategic horizon.

Job Responsibilities

Managed Financial and Business ResultsEnsure that all individual and department results are delivered within budget to deadlines
Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target
Ensure that transparent transfer pricing for provision of products and services for the business area are being followed through
Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by establishing costs, prices and conditions
Ensure effective targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis
Ensure quality projects / processes / systems delivered on time and are fully aligned to Nedbank's business requirements
Provide agreed information, resources, professional advice and strategic contribution to relevant stakeholders on time, in budget, within quality standards
Ensured that all individual and department results were delivered within budget to deadlines
Delivered services to client expectations and Nedbank standards
Quality projects / processes / systems delivered on time and were fully aligned to Nedbank's business requirements
Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard)
Managed Stakeholder Relationships
Deliver services on client expectations and Nedbank standards by ensuring the Service Level Agreement, Operational level agreements , contractual agreements, and project schedules are met as stipulated
Advise and consult to clients by providing professional solutions that meet the requirements of the clients business needs
Ensure that professional solutions delivered within agreed parameters and timelines
Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client
Enable the building of commercially viable relationships with clients by providing quality advice to clients
Monitor and manage client, service providers/ vendors, partners and other stakeholder expectations
Actively engage to establish trust and respect of department members, direct reports, stakeholders & manager/s through active engagement with all parties
Delivered best practice services to client expectations
Monitored and managed client, service providers, partners and other stakeholder expectations, built long term relations
Proactively supported and shared information and knowledge with peers in own and other departments and functionsTrusted and respected by department members, direct reports and manager/sEffective communication and relationship networks upwards, downwards, sideways and outwards
Managed Internal ProcessesOperationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy
Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities
Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy
Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments
Manage multiple assets through the development, implementation, review of strategies and planning for area