REQ 125149 - Twanette Coetser
Closing Date - 18 April 2023
Cluster & Location
Total Business Banking and Retail - CVM - Collection Support
135 Rivonia Road, Sandton
Career Stream
Product
Leadership Pipeline
Manage of Managers
Business Product Manager: Innovation
Job Purpose
This opportunity will keep you engaged and allow you to exercise your expertise and skills at all times.
The Business Product Manager role gives you a vital link in managing product Innovation and ensuring successful end to end (Development; Maintenance and Governance) delivery of solutions within a Non Interest Revenue (NIR) environment, in order to achieve Nedbank's strategic objectives.
Job Responsibilities
- Build and maintain effective working relationships.
- Build strong stakeholder relationships by providing advice on credit processes, policies, documentation and system enhancement.
- Ensure clients' expectations are met, by facilitating innovating engagements to understand business requirements.
- Audit staff performance in line with client and operational standards.
- Ensure efficient work ethic and achievement of Business Unit strategies and goals.
- Draft and present monthly business reports to stakeholders.
- Compile and analyze reports from direct reports in accordance with findings, trend analysis and risk indicators.
- Ensure team transformational targets are met during recruitment, retention and training process and using preferred suppliers.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Develop and implement action plans to address issues raised in culture surveys.
- Create a client service culture. Support implementation of business optimization improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
- Identify and drive development and implementation of solutions.
- Conduct on-the-job training, counselling and coaching.
- Identify staff performance gaps from assessment evaluations and analyze performance data.
- Adhere to the terms and conditions of employment.
- Ensure service level agreements are achieved and maintained.
- Maintain and update QA policies and procedures.
- Enhance policies and procedures by reviewing and recommending submissions to the business.
- Support decision making by gathering and analyzing information from different sources.
- Minimum 5 years' Product Managment experience a must
- 1 - 2 years' operating in an Agile environment
- 3 years' Analyst exposure
- Experience in delivering high impact Presentations a must
Successfully obtained B-Degree in any related field.
Technical / Professional Knowledge
- Communication Strategies
- Diversity management
- Employee training/development
- Governance, Risk and Controls
- Principles of project management
- Relevant regulatory knowledge
- Stakeholder management
- Strategic planning
- Management information and reporting principles, tools and mechanisms
- Client Service Management
