This is a senior role on our Global Business Operations team. It will be responsible for providing strategy input for proposals & budgets for one of IQVIA's specialist areas.
This is a fully remote role, although we do have offices in South Africa, Bulgaria, Romania, Slovakia and many more European countries, so a hybrid function is an option. Feel free to apply &/ get in touch if you have contracts & proposals experience in CRO environment.
Essential Functions
- Manage the day-to-day contract, proposal and other designated processes for large complex contracts.
- Act as regional expert on contracts, proposals and / or other designated processes and key interface for assigned customers, ensuring consistency in approach, metrics and format.
- Manage project requirements, identify discrepancies and interact with customers to resolve issues.
- Develop and implement processes with a primary focus on increasing customer satisfaction and by creating efficiencies while maintaining consistency among all teams.
- Provide direction and strategy on projects and initiatives with minimal oversight.
- Maintain a focus and actively work towards attainment of all corporate goals (including but not limited to revenue, sales, and employee retention) and implement strategies to achieve those goals.
- Support with development and negotiation of MSA.
- Develop in depth understanding of, and be compliant to all processes and policies relating to the development of contracts and proposals.
- Act as primary internal customer interface, responsible for developing key relationships.
- May participate in bid defense, customer meetings and on task forces as required.
- Provide advice, support and guidance as needed and serve as a mentor to colleagues.
- Perform other duties as assigned.
- Bachelor's Degree Bachelor's Degree in Life Science, Business Management or related field and 7 years experience in Contracts or Proposals or equivalent combination of education, training, and experience.; Req
- Knowledge of CRO Industry.
- Excellent knowledge of Microsoft Excel, Word and understanding of costing models.
- Excellent knowledge of contract, proposals and budget processes and ability to interpret budgets and protocols.
- Possess strong analytical skills and excellent verbal and written communication skills.
- Ability to establish and maintain effective working relationships with coworkers, managers and customers.
