Senior Research Executive - Customer Experience

Key Responsibilities:
- Responsible for all projects allocated to themselves and their team
- Brainstorms proposals with regards to research design, costs and timing
- Project Brief and Timing
- Sample Design
- Screener, Questionnaire / Discussion Guide Design and Testing
- Data Collection Brief
- Design Tables, Analysis Plan and Coding (Tab spec, Analysis Plan, Data Request, Report Design)
- Data Processing
- Report Writing and Presentations
- Team Development
Experience:
- Minimum 3 years experience as a Research Executive in a Market Research company
- Minimum 3 years practical experience and understanding of the research process in order to coordinate a research project from start to finish
- Understanding of basic methodologies and techniques to provide input into research design
- Understanding of client issues and processes to enable input into client discussions, research design and analysis.
- Excellent command of spoken and written English
- Exceptional presentation skills
- Excellent leadership and project management skills
- Must be able to build and maintain internal and external client relationships
- Analytical skills / Training skills / Delegation skills
- Excellent computing skills especially in Microsoft Word, Excel and PowerPoint
- Proactive with high energy levels
Education:
- School: Matric
- A Degree or Diploma in Marketing, Arts or Business is essential (an honours degree would be an advantage)