We are a fast-growing global company with 20+ years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10, 000+ companies, including 2, 000+ networks and 3, 000+ cloud and IT service providers in 32 countries spanning six continents.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.
Job Summary
As a Sales Engineer, you will play a pivotal role alongside our Account Executive Team, spearheading Equinix's success and driving the company's growth. In this influential position, you will serve as a trusted technical advisor, providing guidance to customers, partners, and colleagues alike.
Responsibilities
Technical Consulting and Sales Support
- Identify and assess customers' business needs, challenges, and technical requirements, aligning them with appropriate Equinix solutions
- Leverage in-depth knowledge of Equinix products and services to effectively present and promote Equinix solutions
- Analyze and evaluate moderate scope problems and situations using sound judgment and data-driven insights
- Provide comprehensive support for small to mid-size customer meetings and facilitate tours
- Offer expert technical solution design support to assigned Sales account executives
- Apply expertise and discretion within established practices and procedures to determine optimal solutions
- Assist in the preparation of Request for Information/Proposal/Quote (RFI/P/Q) documents as requested by Sales Representatives
- Develop and deliver all necessary customer-facing deliverables, occasionally seeking guidance from Global Technical Sales Management or peers
- Demonstrate professionalism and effectiveness in communicating with customers, both verbally and in writing
- Provide pre-sales support for all Equinix products and services
- Deliver high-quality technical support during sales presentations, customer meetings, and trade shows
- Exhibit a solid understanding of Equinix's data center, network, and cloud products and services
- Maintain basic industry knowledge and stay updated with the competitive landscape
- Support sales teams in acquiring new business and fostering existing customer relationships
- Collaborate with internal teams (Global Technical Sales, Customer Success, Operations, Implementation, etc.) to ensure seamless project transitions from pre-sales to post-sales
- Actively contribute to cultivating a positive team culture
- Demonstrate proficient presentation skills
- Provides feedback on various business opportunities and issues
- Typically requires a Bachelors degree and a minimum of 3 years of related experience; or an advanced degree without experience; or equivalent work experience
- Good experience in the functional domains of Enterprise IT Systems, Network, Datacentre, including implementation and technical support preferred
- Fluent in English is a must
- Good experience of Solutions Selling in a commercial pre-sales position preferred
- Bachelors degree in computer science or related engineering discipline and a minimum of 5 years of related experience preferred
- Advanced industry certifications (i.e. Cisco, VMware, MS, AWS) preferred
At Equinix, we appreciate the power of relationships, and we're seeking individuals who enjoy engaging with people, both customers and colleagues alike. You derive satisfaction from collaborating to find innovative solutions to problems. Your curiosity knows no bounds, and you thrive in a fast-paced environment, always striving to achieve the best results.
A technical background is preferred and we value your curiosity and enthusiasm to learn and grow. Equinix offers the perfect platform to develop future-proof skills and stay up-to-date with the latest technology trends.
In this exciting role, you will have the opportunity to work closely with both local and international customers, as well as collaborate with a diverse team of international colleagues. Fluency in English, both written and oral, is a crucial skill set for effective communication.
Equinix's Commitment
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
