KEY RESPONSIBILITIES:
- Developing a solid and trusting relationship between major key clients and company
- Resolving key client issues and complaints
- Developing a complete understanding of key account needs
- Anticipating key account changes and improvements
- Managing communications between key clients and internal teams
- Strategic planning to improve client results
- Collaborating with the sales team to maximize profit by up-selling or cross-selling
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
- Meeting all client needs and deliverables according to proposed timelines
- Analyzing client data to provide customer relationship management
- Develop field marketing plans for improving sales and profitability.
- Recommend innovative and creative marketing approaches for revenue growth.
- Recommend marketing techniques and tactics based on changing business demands.
- Act as a primary contact to address questions and inquiries regarding market related activities.
- Managing company assets (retail stands) to make sure it is according to the company standard and will include the corporate ci.
- Training planning for all major key clients
- Cross-functional communication with all other departments that will include supply chain and trade marketing.
- Matric (A pass in Accounting/Mathematics will be an advantage)
- Bachelors degree in business, marketing, or related field. (Advantageous)
- 2 to 3 years sales experience in the retail channel
- Proven track record of achievement against defined targets
- Strong communication skills, grammar and writing ability
- Proficient in MS Office, MS Excel and in particular MS PowerPoint.
- Strong Sales Skills, both lead generating and follow through.
- Possess a strong understanding of the sales process.
- Personable and professional delivery in client interactions.
- Must be a team player, exhibiting strong communication skills and flexibility.
- Professional demeanour and customer service orientation.