Senior Service Technician

Cape Town

R35 000 - R40 000

Relevant mechanical qualification required.

8 - 10 years' experience in a manufacturing type environment

Responsibilities

Ensures that facilities, layout and machinery used to produce new and existing materials and goods run to their maximum efficiency and output. This includes total preventative maintenance, managing breakdowns of mechanical, electrical and robotic equipment (including software programming).
May include training and assessing of other technicians and apprentices.
Install, maintain, improve and repair equipment, plant, services and building installations to set levels effectively in compliance with best practices ensuring production efficiency can be met within a safe well-presented facility.
Respond to technical issues affecting production and maintain electrical and mechanical services through Planned Preventative Maintenance (PPM). Responsible for multiple highly complex major projects requiring innovative original solutions where results are key to successful completion of major projects.
Work mostly independently with minimal supervision and work is reviewed at project milestones and/or on completion by Senior Management.
Attend breakdowns, identify fault and problem solve, with minimal downtime to production
Carry out diagnosis of faults, the maintenance and repairs to all types of plant and equipment in a safe, timely and professional manner and return equipment to operational service
Estimate length of time required to complete a job and likely consequences of failure to complete work within required timescales
Identify and escalate any activity that has the potential to cause harm or damage
Report breakdown root causes, equipment faults and concerns to management
Ensure all work is undertaken to a high-quality standard and adheres to all quality standard regulations
Ensure company targets are met in respect of quality of parts produced
Identify spares requirements and log usage
Assist in the development of planned preventative maintenance (PPM) schedules
Carry out PPM schedules as necessary and planned work orders as required and provide feedback to develop the system
Assist with the moving, installation, repositioning of machines and equipment
Make full use of the computerized maintenance management system
Plan and prioritize workload to support production and ensure efficient use of working time
Fill in job tickets/log completion of work on the computerized maintenance management system
Operate Fork Lift Truck and lifting equipment
Work within 5S (Sort, Set In Order, Shine, Standardize, Sustain) methodology to maintain workplace to a high standard
Ensure all personal protective equipment is identified, always available, correctly used and all associated problems are reported to management
Ensure all lost time, minor and trivial accidents are reported
Promote environmental issues and ensure all company procedures are understood and followed
Ensure a safe working environment exists for self and colleagues, ensuring all health, safety environmental and quality management procedures are followed and achieve the company's and departmental KPI targets
Keep up with current and developing manufacturing and engineering trends regarding maintenance
Undertake special projects as required
Quality control of work by appropriate reviews
Conduct benchmarking studies to determine best practices/designs and future trends
Plan projects or subtasks so they may be tracked and presented
Actively utilize continuous improvement methodology to progress the maintenance function
Write reports and present progress at project meetings
Achieve goals within budget
Undertake continuous training and development
Perform root cause analysis and resolve problems
Independently determine approach and assigned tasks
Understand and operate within basic cost/budget measures People Management
Train and mentor apprentices and less experienced technicians
Provide leadership and assistance to less experienced technicians and apprentices
Support training needs of the department and provide expertise to apprentices and trainees
Provide a communication point for the team and provide a proactive feedback process between the technicians and management
Champion high team standards Relationship Management
Assist visiting specialist engineers when necessary
Act as first point of contact for production and help provide a proactive feedback process between maintenance and other departments
Support, comply and ensure complicity with Health & Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures
Confident, rounded thinking, self-aware
Exercise substantial initiative/judgement in work methods and interpreting goals
Self-supervising within the guidance and expectations of divisional management
Ability to coach, counsel and manage people
Able to work cross functionally and collaboratively with many stakeholders
Solid understanding of all people related processes and procedures
Financial acumen with ability to balance material usage
Able to identify root cause of any losses