DUTIES AND RESPONSIBILITIES:
- Overseeing overall operation of the restaurant/ take-away
- Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained.
- Overseeing and managing stock control, purchasing and orders
- Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away.
- Maximising profitability and meeting sales and GP% targets, including motivating staff
- Managing staff including discipline and work rosters.
- Work within a team and drive the restaurant/take-away forward
- Ensuring compliance with health and safety regulations
- Restaurant and Fast-Food Service experience. Minimum 3-years related experience required.
- GAAP/ MICROS experience and knowledge
- Management skills
- Organizational skills
- Customer Service and good verbal communication skills
- Problem-solving skills
