Posted on: 22 September 2017
ID 549893

Senior technical support and sales assistant needed

We are an ISP in the Southern Suburbs of Cape Town and we are seeking a passionate, driven, innovative, dynamic, go getter young individual with a passion for IT to join our helpdesk team in Tokai, Southern Suburbs. 

Job requirements:

  • The role is an exciting opportunity and an immediate position to start ASAP.
  • Please note that only South African citizens already residing in the Southern Suburbs of Cape Town will be considered.
  • The candidate must reside in the Southern Suburbs with own reliable transport (own vehicle), must be flexible and willing to work extra hours if necessary.
  • Advanced Linux administration skills.
  • Firm understanding of DNS and DNS hierarchical structure, Bind etc.
  • Firm understanding of Radius, RFC 2866, NAS, Realms etc.
  • Firm understanding of POP3/SMTP and MX Configuration.
  • Advanced routing understanding and implementation.
  • Firm understanding of Cisco Configuration its proprietary protocols.
  • General Understanding of Wireless protocols and network design.
  • Firm understanding of Datacentre design and Network Engineering (Hardware)
  • Must be a strong leader.
  • Experience in an ISP and a client service driven solution IT environment.
  • MCSE, N+ & A+ qualification.
  • Understanding of SLA adherence.
  • Hosting Understanding with at least 1 year's experience.
  • C-Panel Understanding and experience.
  • Basic Protocols- TCP/IP, FTP,HTTP.
  • Basic hardware– routers servers, workstations, etc.
  • Remote Desktop or similar remote tools.
  • Security, backup and restores.
  • LAN, WAN configuration
  • Supporting end users across multiple sites/locations.
  • Proficient in supporting Windows, LINUX, Mac
  • Internet connectivity - ADSL, Diginet, VPN knowledge, bandwidth prioritizing and wireless
  • Microsoft Office proficiency a non-negotiable
  • Sales – Extensive knowledge of Connectivity, Routing, Networking, Hardware & Software, Hosting, Desktop Support, Leading Market IT trends and solutions.

Job responsibilities:

  • Position requires the ability to coordinate, deliver on goals and targets within turnaround time and maintain and improve IT standards.
  • Essential requirement is the accuracy and solution deliverance of the position.
  • Identify, validate, find solutions and implementation
  • Provide motivation, training, growth, guidance and manage the department

Application requirement: 

1) Valid SA driver's licence.

2) ID.

3) Updated CV.

4) 3 x current Salary slip.

5) Qualifications/Certificates including Matric.

Occupation:
IT, computing jobs
More details
Salary:
Salary negotiation
Contract type:
Full-time


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