Established IT Company requires a Support Engineer to deploy new applications and enhancements to existing core applications, software, and operating systems for customers.
Responsibilities
- Ensure the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
- Integrate servers, including e-mail, print, and backup servers and their associated software into enterprise systems.
- Ensure system connectivity of all servers, shared software, Core Technologies, and other applications.
- Perform server and security audits, system backup procedures, and other recovery processes
- Troubleshoot incidents, determine root causes, and find/implement solutions for email related problems
- Support of the Microsoft Exchange Environment
- Matric or Grade 12
- Related Degree/Diploma/Certificate
- Microsoft Certification (MCITP) A+, Microsoft Certification (MCSE)
- 4-6 years of experience
- Software troubleshooting experience Active Directory, Exchange, Netbackup, Veeam, VMware. windows server
- Hardware troubleshooting experience on example: HP, Dell, Cisco server, blades, EVA and 3Par other storage
- Working knowledge of a server operating systems