Location: Maidstone
Salary: 26, 368 pa
Hours: Full Time 40 hrs per week, working 5 days out of 7
NRS Healthcare is the UKs leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector.
We are looking for highly motivated individuals who can help us in our mission to improve peoples quality of life and independence every day. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. Our Service & Maintenance Technicians are a pivotal part of the success of the service we provide.
Duties of a Service & Maintenance Technician
- To undertake the service and maintenance of Beds, hoists, pressure care equipment and other daily living aids. Predominately within service users properties
- To liaise with the Customer Service department for call outs, repairs, emergencies
- To ensure all parts used are accounted and recorded correctly
- To apply good standards of engineering practice at all times, when carrying out all aspects of service work and installation projects.
- There will be a requirement on a rota basis to support out of hours activity, for which you will receive a one off payment plus overtime at 1.5 for all hours worked.
What we look for in a Service & Maintenance Technician:
- To hold a current valid driving licence
- To have previous experience in an electrical or mechanical position would be advantageous but is not essential.
- To have experience of PAT & LOLER Testing is an advantage but full training is provided
- Basic DIY skills and be physically fit as the role will involve lifting and carrying
- Excellent customer service skills, friendly and approachable as you will be dealing with members of the public
- A good communicator, resilience when needed and an empathetic nature
- A chance to work as part of a great team doing a rewarding job
- Competitive salary and benefits
- Career progression opportunities & training
- Pension scheme
- Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays)
- Participation in our employee recognition scheme and recommend a friend scheme
- Entitlement to Employee Assistance Programme and Bike to Work scheme
- Access to exclusive employee discounts and savings in gym & wellness discounts
This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers.
This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.
NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK.
This position will be subject to an enhanced Disclosures and Barring Service Check.
