Services Analyst

Prefered skills

Management, Infrastructure, WordPress, Public Policy, Computer Hardware, Active Directory, Windows Server, Automation, Adobe InDesign, Data Centers

Job description

ABOUT US:

Kurtosys provides asset and wealth managers with a data and content publication platform that enables the construction and distribution of critical sales, marketing, and client reporting materials. Founded in 2002, Kurtosys operates across four global offices. Underpinned by global ISO-27001 certification in information security management, the Kurtosys team has a deep understanding of working at scale with data, information design, industry regulations and compliance issues.

THE OPPORTUNITY:

We are looking for a SQL Analyst to be responsible for troubleshooting Customer issues relating to data, ETL processes and JSON APIs.
You will gain exposure to JavaScript, liaise with Customers regarding ongoing issues and operate in a fast-paced, high-pressure environment
At a high level the process involves ingesting Customer data files, in a variety of formats.
Transforming and loading the Customer data into our standard database structure.
Adjusting and maintaining the fact sheet templates according to Customer requirements.
Extracting monthly data into the fact sheet templates and producing batches of fact sheets.

YOU WOULD BE RESPONSIBLE FOR:

Analyzing the Customers reporting requirements from a data, formatting, and report workflow perspective
Configuring our custom web based tools and report layouts based on Customer specifications, and facilitate fully automated report production
Engaging in regular interaction with Customers, to ensure that theyre being kept up-to-date on project and document production delivery
For the right candidates, there is the opportunity to take a leadership role in developing solutions and/or other team members
Monitoring production runs to ensure accuracy and on-time delivery of reports
Creating and configure ETL load jobs for data ingestion into a standard data schema
Occasionally working US time zone shifts

WE ARE LOOKING FOR ANALYSTS WITH:

The Ability to analyze a Customers report specification and convert it to a functional specification that can be tracked, costed, and implemented
Application configuration and development where applicable based on functional specification
Intermediate or above T-SQL development experience required to write and debug advanced SQL, experience with functions, stored procedures, tables, and views.
Proven knowledge fault finding ability using a variety of technologies (ideally ETL tools, APIs, and Reporting/Data Visualization Engines).
Proven Customer liaison and etiquette ability, with a mindset of delivering a consistent positive customer experience
High quality communication (verbal, written and interpersonal) and presentation skills
Attention to detail, and the ability to quickly grasp complex technical issues
Ability to work well under pressure within a team context
The ability to mentor or coach less experienced team members will be looked upon favorably

BENEFITS:

Hybrid Working
No Dress Code
Open Culture
Flexible Work Hours
Group Risk Cover
Employee Wellbeing Program
20 Days Paid Leave
Ongoing Staff Appreciation Events
Access To Learning Platforms
Working With Experts Across The Globe
Home Internet Allowance

FINAL THOUGHTS:

We are an international SaaS based fintech company
We work with up to date technology, promote from within wherever possible, and encourage our team members to use initiative, think out the box and share their ideas.
We aim to transform how our customers - which includes the world's most prestigious financial services firms - drive engagement with their audiences.
Our aim is to give our customers the ability to target, knowledge share and nurture their community of prospects and clients to develop long standing relationships.

Get in touch to learn more.