Posted on: 04 November 2023
ID 891207

Service Consultant

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
  • To see what this job is about and complete a short assessment, please click here !
  • Once you have completed the above finalize your application by clicking apply below
Purpose Statement

  • Responsible for providing excellent client service by fulfilling and exceeding the clients expressed need (Save, Transact, Credit and Insure).
  • Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.
  • Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
  • Presenting and conducting self in accordance with brand expectations.
Experience

Minimum:
  • No previous experience required
Ideal:

  • More than 1 years client service experience within a retail/ financial/ banking environment
  • Demonstrated track record of engaging in a sales and client facing environment
Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational
Qualifications (Ideal Or Preferred)

  • A relevant tertiary qualification in Commerce or Management
Knowledge

Minimum:
  • Knowledge and understanding of:
    • Basic calculations
    • Retail/consumer service environment
Ideal:
  • Knowledge and understanding of:
    • Capitec Bank Products
    • Internal business processes and procedures
    • Organisational Policies, including (but not limited to) the Credit Policy
Skills

  • Communications Skills
  • Interpersonal & Relationship management Skills
Conditions of Employment

  • Must have access to transport (personal/public)
  • Clear criminal and credit record
  • Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Occupation:
Finance jobs


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