Service Consultant

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what this job is about and complete a short assessment, please click here !
• Once you have completed the above finalize your application by clicking apply below

Purpose Statement

• Responsible for providing excellent client service by fulfilling and exceeding the clients expressed need (Save, Transact, Credit and Insure).
• Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.
• Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
• Presenting and conducting self in accordance with brand expectations.

Experience

Minimum:

• No previous experience required

Ideal

• More than 1 years client service experience within a retail/ financial/ banking environment
• Demonstrated track record of engaging in a sales and client facing environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal Or Preferred)

• A relevant tertiary qualification in Commerce or Management

Knowledge

Minimum

• Knowledge and understanding of:
• Basic calculations
• Retail/consumer service environment

Ideal

• Knowledge and understanding of:
• Capitec Bank Products
• Internal business processes and procedures
• Organisational Policies, including (but not limited to) the Credit Policy

Skills

• Communications Skills
• Interpersonal & Relationship management Skills

Conditions of Employment

• Must have access to transport (personal/public)
• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.