Posted on: 16 July 2024
ID 919290

Agent: Service Desk Technology Services (6 month contract)

Apply by: 22 July 2024

We're On The Lookout For Energetic, Self-motivated Individuals Who Share Our Passion For Service In The Banking Industry. To Be Part Of The Journey, Follow The Steps Below:
  • To see what life at Capitec is all about and complete a short assessment, please click here!
  • Once you have completed the above finalize your application by clicking apply below.
Purpose Statement

  • To provide a support service to the Capitec Bank branch environment by ensuring technical queries are responded to and resolved within the contracted service level agreement.
Experience

Minimum:
  • This role is suitable for first entry into employment.
  • MS Office suite (Basic)
Ideal:

  • Telephonic technical support experience, preferably in a Service Centre environment
Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational in Information Technology - Computer Science
Qualifications (Ideal Or Preferred)

  • A relevant tertiary qualification in Information Technology
Knowledge

Minimum:

  • Cooperation and relationship building with people
Ideal:

  • Basic IT Hardware and Software Support
  • Client Service principles
Skills

  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Attention to Detail
  • Analytical Skills
Conditions of Employment

  • Clear criminal and credit record
  • Willing to work regular shifts or weekends or rotational standbys
Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

Occupation:
Finance jobs


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