Join us on our journey for a better tomorrow.
Your role
- To provide technical service and support to our customers, through regular on-site visits, providing repairs and tool calibrations.
- Working as part of the Atlas Copco Service team, to continuously improve our customer satisfaction.
- To provide Repairs and Field Service Support on Industrial Power Tooling including Electronic, Pneumatic handheld and fixtured tools.
- To provide the customer with technical support during breakdowns, over the phone and when required on site.
- To conduct regular customer visits providing technical support, assistance, and guidance as and when required.
- To maintain records of all activities.
- To carry out calibrations and preventative maintenance tasks on a scheduled and planned basis, according to laboratory and ISO procedures.
- To plan, manage and carry out the installation of our equipment at the customers premises.
- To ensure all repair and calibration workshop documentation is completed correctly and up to date.
- To provide written reports on repairs and incidents as requested by management or the customer.
- To provide advice and feedback to the customer on the use of their equipment.
- To work as part of a team with our sales representatives and the customer to help address any support and technical issues.
- Ability to work independently and as part of a team.
- Ability to take ownership and provide value added solutions to our customers.
- Motivated, self-starter, and organized.
- Flexibility in being able to respond to the customers demands this will involve early starts and late finishes, as well as occasionally attending plant outside normal hours, in an emergency response capacity.
- Clean driving license.
- Engineering Diploma/Degree.
- Certificate in Mechanical / Electrical Engineering or equivalent.
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future.
We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins Join us at the Home of Industrial Ideas.
This position is based in: Durban, KwaZulu-Natal
Positions will be filled in line with Atlas Copco Industrial SA (Pty) Ltd values and Employment Equity Policy and Plan. Preference will be given to members of designated groups that are under-represented.
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
